Customer Support
We accepted all major credit cards including: Visa, MasterCard, JCB, Diners Club and American Express. You can either choose Stripe or PayPal to make a payment directly.
Payment Options:
2. PayPal (www.PayPal.com)
PayPal is the payment service which gives people simple ways to send money without sharing financial information, and with the flexibility to pay using their account balances, bank accounts, credit cards.
3. Stripe (www.stripe.com)
If you do not have a credit card or get trouble with your card, you can option Western Union to make payment. This is the easiest way to transfer money, but you will spend more money for transfer service fee.
To avoid losing time and costs, we recommend you should use OnePay or PayPal, except not possible.
There are many reasons for failed transaction, please check if you had one of the following problems:
- Not register at your bank for online payment service.
- Insufficient fund for payment.
- Enter the entire card number with spaces or dashes.
- The card expiration is incorrectly entered.
- For Visa, MasterCard: During the payment transaction, you are asked to enter password of Verified by Visa or MasterCard Secure Code, but you did not complete this authentication step. You should contact Issuer bank to help you solve this.
What is Verified by Visa (VbV) or MasterCard Secure Code (MSC)?
It's an online security system which confirms your identify, by asking for a personal password which you create. This step is to ensure that payments are authenticated by the card holder with their bank at the time of the transaction.
The password is issued by your bank in order to secure transactions via the internet. After submitting your card details, a new window will appear to ask you for your password. If you do not enter your password correctly, your payment will not be authorized.
If you have forgotten your password or are having any problems, please contact your bank to help you solve this.
*Notes:
- The visa application will be processed once the payment is made.
- This fee is paid for the visa service fee in order to process your pre-approval letter. However, you are required to pay for stamping fee when arriving at Vietnam airport.