Privacy Policy

We committed to protecting all your private information. By using visa on arrival service on officialvietnamvisa.com, you agree with our Terms of Use and Privacy Policy.

1. Which information do we collect?

We collect your personal information as required to process visa such as your full name, date of birth, passport number and arrival date in Vietnam. All information is disclosed and be sure that we do not send it to anyone else.
 
2. What we do with your personal data?

All of your information we collect in order to process your visa application and Immigration office required. Once your visa application is completed, we will automatically erase all your information we collected on our system.

One more thing you need to know is the visa approval letter usually issued in group application, this is a common practice for visa on arrival . You will see other name, passport number, date of birth, nationality on the same letter. If you wish a personal letter, you will need contact us in advance.

Officialvietnamvisa.com are not responsible for any concerns for any issues arising from the group approval letter.

3. Change policy.

From time to time, we may change the Privacy Policy and Terms of Use for this site. Accordingly, you should read this page carefully before using visa on arrival service on our website to ensure that you are aware of these changes.

4. Payment and transactions.

All the transactions on our website will be processed through one of the third-party credit card processing companies. The information passed through out and in was encrypted over the protocol: HTTPS, so all information sent  over internet using https is secure.

5. Change your information.

If you want change your personal information which we hold to be corrected or updated, you will need notify us by email or phone before it is issued. Once the approval letter is approved by Vietnam Immigration Department, you cannot change the information on your approval letter. You will need re-apply for a new one.

6. Last thing.

By accessing and using Vietnam visa on arrival service on our website, you agreed with the terms of this Privacy Statement and our Terms of Use. Officialvietnamvisa.com is not to be held accountability and responsibility for the problems and claims associated with personal data and privacy issues.